You can choose between two easy ways:
1. Select the product you like, Click on "buy now" fill-in your details and that's it!
2. Click on out chat with an agent button, and request us to assist you to process your order for you.
Need Help? We've got you covered!
How do I place an order?
You can choose between two easy ways:
1. Select the product you like, Click on "buy now" fill-in your details and that's it!
2. Click on out chat with an agent button, and request us to assist you to process your order for you.
What information do I need to provide to make an order?
Should I expect delays when ordering?
No. We always have new and fresh products available and on-hand.
What are your shipping & handling charges?
For our product packs, we offer free shipping!
When will my order ship?
We Ship within 24 hours after placing your order (excluding Sundays). If you are within Metro Manila, you will receive your order within 2 days, and for provincial areas from 3-7 days.
How can I pay for my order?
What is your refund policy?
We guarantee that at the time of shipment that your product is free from defects in materials and workmanship, and that it will meet the specific requirements detailed on the lot-specific datasheet provided with the product. Should you have an issue with a product, please contact us immediately.
My product was damaged upon arrival. What should I do?
Breakage/damage resulting from any external factors after delivery of product is covered under our terms of warranty. Please notify us immediately after receiving the products. Please make sure that a video is available from opening of the pouch until viewing its contents. NO VIDEO, NO REFUND policy.